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Frequently Asked Questions

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About Lobel's of New York

Who is Lobel's of New York?

How do I contact you?

Can I get a catalog?

What is your guarantee to your customers?

Who is Lobel's of New York?

For five generations, the Lobels have been purveyors of fine meats dedicated to the highest standards of quality and personal service.

These standards have made their butcher shop an institution in New York City, where the family’s Upper East Side store enjoys a devoted clientele comprised of celebrities, prominent business executives, and others who value the highest quality prime meats and attentive service.

In 2000, the Lobels launched lobels.com, featuring superior customer service and making the finest meats available fresh to customers nationwide.

We invite you to learn more about our family and business.

How do I contact you?

Customer Service:

1-877-783-4512

24 hours, 7 days a week

By email: Fill out our online form*

   
Corporate gift programs:

1-866-595-6235

6:30 a.m. – 3:30 p.m. (ET) Mon-Fri

By email: Fill out our online form

   
Media inquiries:

Sam Folsom, Folsom & Associates

415-978-9909

525 Brannan St., Suite 202
San Francisco, CA 94107

   
By postal mail:

1096 Madison Avenue

New York, NY 10028

   
For technical assistance: Fill out our online form

*Please note: Customer service emails are generally answered within 2 business days. If you have an urgent need, do not send us an email; you can get prompt, friendly service 24 hours a day by calling 1-877-783-4512.

Can I get a catalog?

We are not a traditional mail-order business, but we do produce an annual catalog. To order one, please fill out our online form.

What is your guarantee to your customers?

We pride ourselves on superior service to our customers. Read our satisfaction guarantee by clicking here.

 

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