At Lobel's of New York, your complete and total satisfaction is important to us. You may contact us in any of the following ways:
Monday – Friday, 8 a.m. – 8 p.m. (ET)
Saturday – Sunday, 9 a.m. – 5 p.m. (ET)
Our customer service call center will be closed on Friday, December 25 in observance of Christmas.
By postal mail:
Lobel's of New York
250 Mill Street
Rochester, NY 14614
Please submit email on our
Email responses may take up to 48 hours. If you have a time-sensitive need, please contact us via phone (877-783-4512) or click the Live Chat in the menu to the left.
At the Madison Avenue shop:
To contact the shop in Manhattan by phone
When in New York City, visit us at Lobel's Prime Meats at 1096 Madison Avenue (at 82nd Street). Our store hours in New York City are:
January–June: Monday–Saturday, 8 a.m.–6 p.m.
July–August: Monday–Friday, 8 a.m.–6 p.m.
September–December: Monday–Saturday, 8 a.m.–6 p.m.