Contact Us

At Lobel's of New York, your complete and total satisfaction is important to us. You may contact us in any of the following ways:

By phone:
Monday – Friday, 8 a.m. – 8 p.m. (ET)
Saturday – Sunday, 9 a.m. – 5 p.m. (ET)
Our customer service call center will be closed on Friday, December 25 in observance of Christmas.

By postal mail:
Lobel's of New York
Administrative Offices
250 Mill Street
Rochester, NY 14614

By email:
Please submit email on our Feedback page.
Email responses may take up to 48 hours. If you have a time-sensitive need, please contact us via phone (877-783-4512) or click the Live Chat in the menu to the left.

At the Madison Avenue shop:
To contact the shop in Manhattan by phone
Local: 1-212-737-1372
Toll-free: 1-800-556-2357

In person:
When in New York City, visit us at Lobel's Prime Meats at 1096 Madison Avenue (at 82nd Street). Our store hours in New York City are:
January–June: Monday–Saturday, 8 a.m.–6 p.m.
July–August: Monday–Friday, 8 a.m.–6 p.m.
September–December: Monday–Saturday, 8 a.m.–6 p.m.