Shopping online at Lobel's of New York is completely safe.


We need your email address in order to send confirmation of your order and to set up your customer account. We do not give out our customer information to anyone, ever. However, if you prefer to submit your payment information over the phone, call 1-877-783-4512.

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Contact Us

At Lobel's of New York, your complete and total satisfaction is important to us. You may contact us in any of the following ways:

By phone:
Monday – Friday, 8 a.m. – 8 p.m. (ET)
Saturday – Sunday, 9 a.m. – 5 p.m. (ET).

By postal mail:
Lobel's of New York
Administrative Offices
1501 East Avenue, Suite 210
Rochester, NY 14610

By email:
Please submit email on our Feedback page.
Email responses may take up to 48 hours. If you have a time-sensitive need, please contact us via phone (877-783-4512) or click the Live Chat in the menu to the left.

At the Madison Avenue shop:
To contact the shop in Manhattan by phone
Local: 1-212-737-1372
Toll-free: 1-800-556-2357

In person:
When in New York City, visit us at Lobel's Prime Meats at 1096 Madison Avenue (at 82nd Street). Our store hours in New York City are:
January–June: Monday–Saturday, 8 a.m.–6 p.m.
July–August: Monday–Friday, 8 a.m.–6 p.m.
September–December: Monday–Saturday, 8 a.m.–6 p.m.

© Lobel's of New York