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Frequently Asked Questions
About Lobel's of New York
Who is Lobel's of New York?
How do I contact you?
Can I get a catalog?
What is your guarantee to your customers?
Who is Lobel's of New York?
For five generations, the Lobels have been purveyors of fine meats dedicated to
the highest standards of quality and personal service.
These standards have made their butcher shop an institution in New York City, where
the family’s Upper East Side store enjoys a devoted clientele comprised of celebrities,
prominent business executives, and others who value the highest quality prime meats
and attentive service.
In 2000, the Lobels launched lobels.com, featuring superior customer service and
making the finest meats available fresh to customers nationwide.
We invite you to learn more about our family and business.
How do I contact you?
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Customer Service:
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1-877-783-4512
Monday – Friday, 8 a.m. – 8 p.m. (ET)
Saturday – Sunday, 9 a.m. – 5 p.m. (ET).
By email: Fill out our online form*
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Corporate gift programs:
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1-866-595-6235
8 a.m. – 5 p.m. (ET) Mon–Fri
By email: Fill out our online form
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Media inquiries:
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Sam Folsom, Folsom & Associates
415-978-9909
525 Brannan St., Suite 202
San Francisco, CA 94107
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By postal mail:
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Lobel's of New York
Adminstrative Offices
1501 East Avenue, Suite 210
Rochester, NY 14610
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For technical assistance:
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Fill out our online form
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*Please note: Customer service emails are generally answered within 2 business days.
If you have an urgent need, do not send us an email; you can get prompt, friendly
service by calling 1-877-783-4512, Monday – Friday, 8 a.m. – 8 p.m. (ET), and Saturday – Sunday, 9 a.m. – 5 p.m. (ET).
Can I get a catalog?
We are not a traditional mail-order business, but we do produce an annual catalog.
To order one, please fill out our
online form.
What is your guarantee to your customers?
We pride ourselves on superior service to our customers. Read our satisfaction guarantee
by clicking here.
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