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Shopping online at Lobel's of New York is completely safe.

 

We need your email address in order to send confirmation of your order and to set up your customer account. We do not give out our customer information to anyone, ever. However, if you prefer to submit your payment information over the phone, call 1-877-783-4512.





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Frequently Asked Questions

About Lobel's of New York

Who is Lobel's of New York?

How do I contact you?

Can I get a catalog?

What is your guarantee to your customers?

Who is Lobel's of New York?

For five generations, the Lobels have been purveyors of fine meats dedicated to the highest standards of quality and personal service.

These standards have made their butcher shop an institution in New York City, where the family’s Upper East Side store enjoys a devoted clientele comprised of celebrities, prominent business executives, and others who value the highest quality prime meats and attentive service.

In 2000, the Lobels launched lobels.com, featuring superior customer service and making the finest meats available fresh to customers nationwide.

We invite you to learn more about our family and business.

How do I contact you?

Customer Service:

1-877-783-4512

Monday – Friday, 8 a.m. – 8 p.m. (ET)
Saturday – Sunday, 9 a.m. – 5 p.m. (ET).

By email: Fill out our online form*

   
Corporate gift programs:

1-866-595-6235

8 a.m. – 5 p.m. (ET) Mon–Fri

By email: Fill out our online form

   
Media inquiries:

Please click here for media contact info

   
By postal mail:

Lobel's of New York
Adminstrative Offices
1501 East Avenue, Suite 210

Rochester, NY 14610

   
For technical assistance: Fill out our online form

*Please note: Customer service emails are generally answered within 2 business days. If you have an urgent need, do not send us an email; you can get prompt, friendly service by calling 1-877-783-4512, Monday – Friday, 8 a.m. – 8 p.m. (ET), and Saturday – Sunday, 9 a.m. – 5 p.m. (ET).

Can I get a catalog?

We are not a traditional mail-order business, but we do produce an annual catalog. To order one, please fill out our online form.

What is your guarantee to your customers?

We pride ourselves on superior service to our customers. Read our satisfaction guarantee by clicking here.

 

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© Lobel's of New York